IT Helpdesk Administrator Training

Are you looking for a comprehensive IT Helpdesk Administrator Training course that covers everything from setting up a virtual test lab to troubleshooting system performance issues? Look no further! Our course offers in-depth lectures on installing Windows OS with multiple media, system troubleshooting without rebooting, optimising system performance, and active directory server setup. Plus, you'll learn all about active directory introduction, file system-related troubleshooting, useful tricks for system troubleshooting, and Windows 11 command-line administration.

With our course, you'll be equipped with the knowledge and skills necessary to excel as an IT Helpdesk Administrator. Our engaging and informative lectures will prepare you to handle any challenge that comes your way. Whether you're a beginner or an experienced professional looking to enhance your skills, our course is the perfect fit for you. Enrol now and take the first step towards an exciting career in IT helpdesk administration.

Learning Outcomes:

1. Set up a virtual test lab to practise and improve your IT helpdesk skills.
2. Install Windows OS with multiple media to ensure maximum efficiency.
3. Troubleshoot system performance issues without the need for rebooting.
4. Understand the basics of active directory server setup and introduction.
5. Identify and resolve file system-related issues that may arise.
6. Master useful tricks for system troubleshooting and Windows 11 command-line administration.

• Prepare Virtual Test Lab
• Installing Windows OS With Multiple Media7 lectures
• System Troubleshooting without Reboot6 lectures
• Optimise System Performance (Fix Slowness Issue)
• Active Directory Server Setup (Optional)8 lectures
• Active Directory Introduction
• File System Related Troubleshooting
• Useful Tricks for System Troubleshooting
• Windows 11 Command line Administration lectures

How is the course assessed?

Upon completing an online module, you will immediately be given access to a specifically crafted MCQ test. For each test, the pass mark will be set to 60%.

Exam & Retakes:
It is to inform our learners that the initial exam for this online course is provided at no additional cost. In the event of needing a retake, a nominal fee of £9.99 will be applicable.

Certification
Upon successful completion of the assessment procedure, learners can obtain their certification by placing an order and remitting a fee of __ GBP. £9 for PDF Certificate and £15 for the Hardcopy Certificate within the UK ( An additional £10 postal charge will be applicable for international delivery).

The course is ideal for highly motivated individuals or teams who want to enhance their professional skills and efficiently skilled employees.

There are no formal entry requirements for the course, with enrollment open to anyone!

• IT Helpdesk Administrator: £22,000 - £35,000 per year
• Systems Administrator: £25,000 - £45,000 per year
• Network Administrator: £20,000 - £45,000 per year
• Technical Support Specialist: £18,000 - £35,000 per year
• IT Support Analyst: £20,000 - £40,000 per year
• Helpdesk Support Technician: £18,000 - £30,000 per year

Currently there are no Q&As for this course. Be the first to ask a question.

Certificate of completion

Digital certificate - £9

Certificate of completion

Hard copy certificate - £15